In our previous article, we discussed measuring impact at the organizational level—revenue, retention, and productivity. But for governments, NGOs, large corporations, and investors, the most important question is often much bigger:
"What is our actual contribution to society and the economy?"
These are the highest-level KPIs an organization can track. They are difficult to measure, often lagging, and influenced by external factors. However, they are also the most meaningful. Here are examples of high-level impact KPIs that measure the effect on society and the economy.
1. Economic Impact KPIs
These measure how an organization, industry, or policy contributes to the broader economy.
Example in Practice:
A government invests $1 billion in a new technology hub. The output is "1 hub built." The economic impact is measured by:
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5,000 direct jobs created
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$200M in new FDI attracted
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15% increase in regional export of tech services
2. Societal Impact KPIs
These measure the effect on people's lives, communities, and the environment.
Example in Practice:
A multinational corporation builds a factory in a developing region. The output is "factory operational." The societal impact is measured by:
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40% of local hires are women (gender inclusion)
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25% reduction in regional unemployment
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Community health clinic established, reducing child mortality by 10%
3. Sustainable Development Goals (SDG) KPIs
For organizations aligned with the United Nations SDGs, these KPIs provide a global framework for impact measurement.
The Challenge (and The Reward)
Measuring societal and economic impact is hard because:
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Attribution is difficult. Did your program reduce poverty, or did the broader economy improve?
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Time horizons are long. Impact may take years or decades to materialize.
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Data is fragmented. Governments, NGOs, and corporations often don't share data.
Despite these challenges, these KPIs matter more than ever. Investors now demand ESG (Environmental, Social, Governance) reporting. Governments are held accountable for outcomes, not just spending. And the public expects organizations to prove they are a force for good.
The Takeaway
If your organization wants to move from "doing well" to "doing good," you must measure your impact on society and the economy. These high-level KPIs provide the framework to do exactly that.
Explore the KPI Mega Library for thousands of KPIs, including ESG, SDG, and macroeconomic indicators to help you measure what truly matters.